1. Experimental status
Venura is an experiment. It is offered so that people can try it, and for no other reason. Saying that plainly is not modesty and it is not a formality — it is the single most important thing in this document, and every other section should be read in light of it.
Specifically, and without limiting the rest of these terms:
- There are no venture backers. Venura has no venture capital investment, no institutional investors, no accelerator, no board of directors, and no outside funding of any kind. Any impression to the contrary, however it arose, is wrong.
- There is no service level of any kind. No uptime commitment, no support commitment, no response time, no maintenance window, no roadmap you may rely on, and no notice period before something changes or stops working.
- Features may appear, change materially, or be removed entirely at any time, including features you are in the middle of using and features your work depends on.
- The whole platform may be shut down permanently at any time, with no notice, no export period, and no obligation to return, preserve, migrate, or reconstruct anything you put into it.
- Data may be lost. Interviews, submissions, scores, profiles, uploads, recordings, messages and accounts may be deleted, corrupted, truncated, or made unreachable, whether by defect, accident, third-party failure, or deliberate change. There is no guaranteed backup and no guaranteed recovery.
- Security is not guaranteed. The platform is built with care, but it has not been independently audited or certified, it almost certainly contains defects, and it may be vulnerable to attack or to mistakes in access control.
If any of that is unacceptable to you — and for many purposes it should be — the correct response is not to use Venura.
2. Who provides Venura
Venura, the website at venura.ai and its subdomains, and everything offered through them (together, the "Platform") are operated by one or more limited liability companies and their affiliates (together, the "Company", and in these terms "we", "us" and "our"). These terms are made with, and are enforceable by, whichever of those entities operates the Platform at the relevant time, and they continue to apply unchanged if that entity changes, if ownership is reorganised, or if the Platform is transferred between entities under common ownership.
In these terms, the "Protected Parties" means, together and each individually:
- the Company;
- every entity that holds any ownership interest in Venura, in the Platform, or in the Company — whether that interest is direct or indirect, whole or partial, present or former, and whatever form that entity takes, including any limited liability company, corporation, partnership, trust or holding vehicle;
- every parent, subsidiary, affiliate, predecessor, successor and assign of any of the above; and
- every member, manager, shareholder, partner, beneficiary, officer, director, employee, contractor, adviser, agent, licensor and service provider of any of the above, and each of their respective heirs, personal representatives and estates.
This definition is deliberately drawn by relationship rather than by name. It covers any entity with an ownership interest in Venura, however that ownership is structured today and however it may be restructured in future, without depending on which particular company happens to hold that interest at any moment.
Each Protected Party that is a limited liability company or corporation is a separate legal person, and its owners are not personally liable for its obligations. Nothing about the Platform, its branding, or these terms creates any personal obligation, personal guarantee, or personal liability on the part of any member, manager, owner or other individual associated with any Protected Party, and you agree not to assert any claim of that kind. You also agree not to seek to pierce the corporate veil of, disregard the separate existence of, or treat as alter egos, any Protected Party or any entity holding an interest in one.
Every disclaimer, limitation, release and indemnity in these terms is made for the benefit of all of the Protected Parties, each of whom may enforce it directly as an intended third-party beneficiary, whether or not that Protected Party existed or held its interest when you accepted these terms.
3. Agreeing to these terms
These terms are a binding agreement between you and the Company. You agree to them by doing any of the following: creating an account, ticking the acceptance box, signing in, or using any part of the Platform. If you do not agree, do not use the Platform.
If you use the Platform on behalf of a school, university, company or other organisation, you represent that you are authorised to bind that organisation, and "you" means both you and that organisation.
We may ask you to accept updated terms before continuing to use the Platform. Section 25 explains how changes work.
4. Eligibility and age
- You must be at least 18 years old, or the age of majority where you live, to create an account yourself.
- Accounts created for you by a school, university or employer may be used by people under 18 only where that institution has obtained every consent the law requires and has satisfied itself that doing so is lawful. That responsibility is the institution's alone; see section 10.
- The Platform is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has an account, contact us and we will remove it.
- You must not use the Platform if doing so would breach any law that applies to you, or if you are barred from doing so under any applicable sanctions or export control regime.
5. Accounts
Two kinds of account
Institution accounts are created by an administrator or a faculty or company user, belong to a cohort, and exist so that a group can be assessed together. Self-registered accounts are created by an individual through the sign-up page, require a confirmed email address, and exist for interview practice and for being considered for referrals. The two are separate; an account of one kind carries none of the standing of the other.
Your obligations
- Give accurate registration details, and keep your email address and phone number current. Registering with somebody else's details, or with details you have invented, is a breach of these terms.
- Keep your password secret. Do not share credentials with anyone, and do not use anyone else's. You are responsible for everything done through your account, whether or not you did it.
- Tell us promptly at the address in section 28 if you believe your account has been accessed by someone else.
- One person, one account. Do not create accounts by automated means.
Email confirmation and password reset
A self-registered account cannot be used until the email address on it is confirmed by opening the link we send. Password resets for those accounts are done with a short-lived numeric code sent to that address. Anyone who can read your email can therefore take over your account: securing your email account is your responsibility, not ours. Institution accounts have their passwords reset by the institution that created them.
We do not guarantee that confirmation or reset messages will be delivered, delivered promptly, or not delivered to spam. Email is outside our control.
6. What the platform does
The Platform includes some or all of the following at any given moment. This list describes what exists today; nothing in it is a promise that any of it will exist tomorrow, work as described, or work at all.
- Assignments, tests and grading. Question sets authored by faculty or company users, answered by students or candidates, and assessed with the help of automated tools, including follow-up questions generated in response to an answer.
- Spoken mock interviews. Conversational interviews conducted by an automated interviewer, including interviews generated from a resume you upload. These involve capturing your microphone audio, transcribing it, and synthesising speech in reply.
- Coding interviews. A code editor with an automated interviewer, keystroke and edit history, periodic snapshots of your work, a timer, and an assessment at the end.
- Reasoning and skill interviews. Scenario-based interviews with follow-up questions and an assessment.
- Group interviews and live calls. Multi-participant sessions, conducted in text or over live audio and video, in which other participants and reviewers can see and hear what you contribute.
- Structured reasoning canvas. A shared drawing and diagramming surface used for design and systems questions, with an automated interviewer that responds to what you put on it.
- Resume upload and resume tooling. Uploading a resume for parsing, for interview generation, and for display to authorised viewers.
- Scores and score profiles. Automated assessments of your attempts, and a profile page assembled from them, which may be reachable at a readable web address.
- Referral profiles and referrers. A mechanism by which candidates can ask to be considered by qualified referrers, and by which referrers can review candidate profiles and supporting artefacts.
- Hiring rounds and scoreboards. Cohort-wide views used by whoever runs a hiring round or a class.
- Video generation and an in-interview helper assistant, where enabled, together with a record of what the helper was asked and what that use cost.
- Email notifications and a record of the messages sent to you and received from you through the Platform.
7. AI-generated output
Large parts of the Platform are driven by machine learning models, including third-party models we do not control and cannot inspect. This includes the questions you are asked, the follow-ups, the transcription of your speech, the synthesised voice, the feedback, and every score and assessment.
You acknowledge and accept all of the following:
- Output may be wrong. It may be factually incorrect, internally inconsistent, nonsensical, offensive, biased, or entirely fabricated, and it may be confidently wrong in ways that are hard to detect.
- Assessment may be unfair. A score may misjudge your answer, penalise a correct answer, reward an incorrect one, or reflect bias present in the underlying models. Identical work may be scored differently on different attempts.
- Transcription may be wrong, particularly for accents, names, technical terms, and speech in noisy conditions, and you may be assessed on a mistranscription of what you actually said.
- Output is not reviewed by a person before you see it, unless a section of the Platform expressly says a person reviews it.
- You must not rely on it. Do not use output from the Platform as the basis for any decision of consequence — academic, professional, financial, medical, legal, or personal — and do not present it to anyone else as verified.
- Nothing here is professional advice. The Platform does not provide career, employment, educational, legal, financial, immigration, or psychological advice, and no interaction with it creates an advisory relationship of any kind.
Where you use the Platform to author or evaluate work that affects other people — a test a class must sit, a grade, a hiring assessment — you are responsible for reviewing the output yourself before acting on it. The Platform is an assistant and never the decision-maker.
8. Scores are not credentials
A Venura score, assessment, profile, badge or ranking is not a qualification, a certification, an accreditation, a licence, a test result recognised by anyone, or evidence of skill or employability. It is the output of an experimental system, produced under the conditions described in section 7.
Do not represent a Venura score to an employer, a school, an immigration authority, or anyone else as though it were a credential. Anyone receiving such a score should treat it as unverified and give it whatever weight — including none — they think fit.
9. Referrals
The Platform lets a candidate ask to be considered by referrers, and lets a qualified referrer look at candidate profiles and decide, entirely on their own, whether to introduce someone where they work. That is the whole of it, and the following all follow from it.
- Nothing is guaranteed. We do not guarantee that any referrer will see your profile, respond to it, refer you, or that any referral will lead to an interview, an offer, or a job. Most will not.
- We are not an employment agency, a recruiter, a staffing firm, a career service, or your agent, and we are not acting on behalf of any employer. We do not screen, vet, endorse, employ or supervise referrers, and we make no representation about who they are, where they work, or what they can do for you.
- No fee is charged or paid by us for a referral, in either direction. Referrers are not compensated by us.
- Referrers act for themselves. A referrer's decision, conduct, statements, and any bonus their employer pays them are between the referrer, the candidate and the referrer's employer. We are not a party to it and take no responsibility for it.
- You are responsible for what you disclose. Joining a referral pool means real people who are not employed by us will see the profile you chose to share, including assessed work and any resume or artefact you selected. Access controls can fail. Anyone who can see your profile can copy it. Share only what you would accept a stranger having permanently.
- Conduct between users is not our responsibility. If another user contacts you, misrepresents themselves, harasses you, or misuses what they saw, that is a matter between you and them. Report it to us and we may act on it, but we are not obliged to and we are not liable for it.
10. Institutions, faculty and employers
If you are a school, university, employer or other organisation using the Platform to assess people, the following are your responsibilities and not ours.
- Lawful basis and consent. You are responsible for having whatever legal basis, consent, notice and authorisation is required to put your students, candidates or employees onto the Platform, and to have their work, speech, video and assessments processed as described here.
- Education and employment law. Compliance with FERPA, GDPR, state student-privacy statutes, equal-opportunity and anti-discrimination law, automated-decision and AI-in-hiring legislation, accessibility requirements, and every other rule that applies to how you assess people is yours to secure. We make no representation that the Platform is compliant with any of them, and we are not your data protection officer, processor of record, or compliance adviser.
- Decisions about people. Any academic grade, progression decision, hiring decision, rejection or other consequence you attach to Platform output is your decision, made on your judgement, and you must review the output before acting on it. Section 7 applies with full force.
- Accounts you create. You are responsible for the accounts you provision, for the credentials you distribute, for removing access when someone leaves, and for anything done through those accounts.
- What you author. You are responsible for the content of the questions, tests and assignments you create, including that they do not require anyone to disclose information they should not.
11. Recording and live sessions
Parts of the Platform capture things people often do not think of as submissions. Depending on the feature, the Platform may capture and store your microphone audio and transcripts of it, your camera video, your screen where you choose to share it, your keystroke and edit history in the code editor, snapshots of your work in progress, what you draw on the canvas, your messages to other participants, timing information, and what you asked the in-interview helper.
- By starting a session that uses your microphone or camera, you consent to that capture, to its storage, and to its processing by us and by the third-party services in section 14.
- In a group session, other participants and any authorised reviewer can see and hear you. They may be able to record independently by means we neither provide nor control.
- Recording law is your responsibility. Some jurisdictions require every participant's consent to record. Where you convene, join or record a session, complying with the law that applies to you is your obligation.
- Choose a private place and a plain background. Anything visible or audible around you is captured too, including other people.
- We do not guarantee that a recording will be made, will be complete, will be retained for any period, or will be retrievable later.
12. Your content
"Your Content" means everything you put into the Platform: answers, code, uploads, resumes, audio, video, drawings, messages, profile information, and anything else.
You keep whatever ownership you had in Your Content. You grant the Company a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, adapt and process Your Content, and to pass it to the third-party services in section 14, solely in order to operate the Platform, to provide the features you used, to show it to the people you or your institution authorised, to keep the Platform secure, and to comply with law. This licence lasts as long as we hold the content and ends when it is deleted, except for copies in backups, logs and caches that expire on their own cycle.
You represent that, for everything you submit:
- You have the right to submit it and to grant the licence above.
- It does not infringe anyone's intellectual property, privacy or other rights, and does not breach any confidentiality obligation you owe anyone — including your employer, if you paste in work they own.
- It contains no malicious code and nothing unlawful.
- It contains no sensitive personal data about you or anyone else beyond what a feature genuinely requires — no government identifiers, no financial account details, no health information, and nothing about another person that they have not agreed to.
We may remove or refuse any content for any reason or none, and we are not obliged to review, moderate or store anything.
13. Data, privacy and retention
We collect what the Platform needs to work: your account details (including name, email address and phone number for self-registered accounts), the content described in sections 11 and 12, the assessments produced from it, records of the messages we send you, operational logs, and technical information such as IP address and request metadata used for security, rate limiting and diagnostics.
- We do not sell your personal information and we do not use Your Content to advertise to you.
- Who can see your work. Faculty, company users, reviewers and administrators of your cohort can see the work you submit within it. Referrers can see what you chose to share with a referral pool. Company administrators can see operational records including message logs and usage. Assume any submission may be read by a person.
- Where it is held. Data is stored and processed on third-party infrastructure, in the United States and potentially elsewhere. Using the Platform from outside the United States means consenting to that transfer.
- Retention. Some records expire automatically and others are kept until deleted. We give no undertaking as to how long anything is kept, in either direction: content may be deleted sooner than you expect, and may persist in logs and backups longer than you expect.
- Deletion. Write to the address in section 28 to ask for your account and content to be deleted, and we will make reasonable efforts to do so. We cannot delete what an institution holds in its own records, what another user has already copied, or what we must retain by law.
- No confidentiality guarantee. We use ordinary care, but we cannot and do not guarantee that Your Content will remain private, secure, or free from unauthorised access. Section 1 said this and it is worth saying twice.
Where a separate privacy policy is published, it supplements this section; if they conflict, the privacy policy governs on matters of personal data.
14. Third-party services
The Platform is built on services we do not own or control. Depending on the feature, Your Content may be transmitted to and processed by third-party providers of artificial intelligence models, speech transcription and synthesis, cloud hosting, databases and file storage, real-time audio and video calling, and email delivery.
- Each of those providers has its own terms and its own privacy practices, which govern what it does with what it receives.
- We are not responsible for their acts, omissions, outages, changes in terms, pricing, data handling, or security. An outage or a breach at a provider is not something we can prevent or remedy.
- A provider changing or withdrawing its service may cause a Platform feature to degrade or disappear with no notice.
- Links to third-party sites are provided for convenience and are not an endorsement.
15. Acceptable use
You must not:
- Break any law, or infringe or misappropriate anyone's rights.
- Impersonate anyone, misrepresent your identity, experience, qualifications or employer, or create a profile that is not honestly yours.
- Sit an interview or assessment on somebody else's behalf, or have somebody sit one on yours, or otherwise cheat in an assessment that counts for anything.
- Access accounts, cohorts, profiles or data that are not yours, or attempt to defeat any access control, rate limit, or capability check.
- Probe, scan, penetration-test, overload, or otherwise interfere with the Platform or the infrastructure behind it.
- Scrape, crawl, harvest or bulk-export content — including candidate profiles, referrer details, questions or assessments — by any means, automated or manual.
- Use the Platform, its output, or anything you observe in it to build, train or improve a competing product or a machine learning model.
- Reverse engineer, decompile or disassemble any part of the Platform, or attempt to extract its prompts, rubrics, question banks or source code.
- Upload malicious code, or use the Platform to send spam or to harass, threaten, defame or abuse anyone.
- Submit content that is unlawful, hateful, sexually explicit, or designed to manipulate an automated assessment.
- Resell, sublicense or commercially exploit access to the Platform.
We may investigate suspected breaches and take any action we think appropriate, including removing content, suspending or deleting accounts, and reporting to the authorities, in each case without notice.
16. Availability and data loss
The Platform is offered when it happens to be running. There is no uptime commitment. We may suspend, interrupt, restrict, degrade or discontinue all or part of it — for one user, for a cohort, or for everyone — at any time, for any reason or none, with no notice and no liability.
Keep your own copies. If a resume, a piece of code, an answer, a recording or anything else matters to you, keep it somewhere other than here. You are solely responsible for maintaining your own copies, and we have no obligation to store, back up, export, restore or return anything.
17. Fees
Most of the Platform is presently offered at no charge. Free access is not a commitment: it may be limited, metered, reduced or withdrawn at any time, and we may introduce charges for any feature on notice. Where a paid arrangement exists it is governed by whatever is separately agreed in writing, and those terms prevail over this section to the extent they conflict. Except where the law requires otherwise, amounts paid are non-refundable.
Use of the Platform consumes third-party model capacity that costs money. We may impose rate limits, quotas or usage caps at any time, and may suspend an account whose usage we consider excessive or abusive.
18. Intellectual property
The Platform itself — its software, design, interfaces, prompts, rubrics, question banks, documentation, name, logo and everything else that is not Your Content — belongs to the Company or its licensors and is protected by intellectual property law. These terms grant you a limited, personal, revocable, non-exclusive, non-transferable licence to use the Platform for its intended purpose, and nothing more. All rights not expressly granted are reserved.
If you believe material on the Platform infringes your copyright, write to the address in section 28 identifying the work, the material, and your contact details, and we will respond as the law requires.
19. Feedback
If you send us suggestions, bug reports or ideas, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use them for any purpose without obligation, attribution or payment to you. Do not send us anything you want to keep or be paid for.
20. No warranties
No advice or information, oral or written, obtained from us or through the Platform creates any warranty not expressly stated here. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you; in that case those exclusions apply to the maximum extent the law allows.
21. Limitation of liability
Without limiting the above, the Protected Parties are not liable for: inaccurate or unfair output, scores or transcriptions; any academic, admission, disciplinary, hiring, rejection or other decision anyone makes using the Platform; loss, corruption or disclosure of Your Content; unauthorised access to your account or to the Platform; any act or omission of another user, of a referrer, of an institution, or of any third-party service; failure to obtain a referral, an interview or a job; or any interruption, degradation or permanent shutdown of the Platform.
These limitations are a fundamental basis of the bargain: the Platform is offered free, experimentally, and without funding, and it would not be offered at all without them. Some jurisdictions do not allow the exclusion or limitation of certain damages — including liability for gross negligence, fraud, wilful misconduct, or death or personal injury caused by negligence — so parts of this section may not apply to you. Nothing here excludes liability that the law does not permit to be excluded, and in that case liability is limited to the minimum the law allows.
22. Assumption of risk and release
You use the Platform entirely at your own risk. You have read section 1, you understand that this is an unfunded experiment with no guarantees of any kind, and you knowingly and voluntarily accept every risk of using it — including the risk of wrong output, unfair assessment, lost work, disclosed content, a compromised account, a missed opportunity, and permanent shutdown.
To the fullest extent permitted by law, you release the Protected Parties from all claims, demands, damages and causes of action, known and unknown, arising out of or connected with your use of the Platform, your content, your dealings with other users including referrers and institutions, and anything anyone does with output from the Platform.
If you are a California resident, you waive California Civil Code section 1542, which reads: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any comparable provision of any other jurisdiction.
23. Indemnification
You will defend, indemnify and hold harmless the Protected Parties from and against any claim, demand, proceeding, loss, liability, damage, fine, penalty, cost and expense, including reasonable legal fees, arising out of or relating to: Your Content; your use of the Platform; your breach of these terms or of any law; your infringement of anyone's rights; any recording you make or participate in; any decision you make about another person using the Platform; and, if you are an institution, the accounts you provision and the consents you were required to obtain.
We may assume the exclusive defence of any matter subject to indemnity by you, at your expense, and you will cooperate with us. You will not settle anything in a way that imposes any obligation or admission on a Protected Party without our written consent.
24. Termination
You may stop using the Platform at any time and ask us to delete your account. We may suspend or terminate your access, remove your content, or shut the Platform down entirely, at any time, for any reason or none, with or without notice, and without liability.
On termination your licence to use the Platform ends immediately and your content may be deleted at once. Sections 2, 7, 8, 12, 13, 18, 19, 20, 21, 22, 23, 26 and 27 survive termination.
25. Changes
We may change these terms at any time by posting a revised version with a new date at the top. Where the change is material we will make reasonable efforts to give notice, which may be a notice in the Platform or an email, and we may require you to accept the revised terms before continuing. Continuing to use the Platform after a change means you accept it. If you do not accept it, stop using the Platform.
We may also change, add or remove features at any time, as section 1 describes. We are not obliged to give notice of that.
26. Disputes and governing law
These terms, and any dispute arising out of or relating to them or to the Platform, are governed by the laws of the State of [STATE], without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
Talk to us first
Before starting any formal proceeding, you agree to write to us at the address in section 28 describing the dispute and what you want, and to give us sixty days to resolve it informally.
Venue
Any proceeding must be brought exclusively in the state or federal courts located in [COUNTY, STATE], and you consent to the personal jurisdiction of those courts and waive any objection to that venue.
Jury trial and class actions
To the fullest extent permitted by law, each party waives any right to a jury trial. You may bring claims only in your individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. If this paragraph is held unenforceable in a given case, the rest of this section still applies.
Time limit
Any claim arising out of or relating to these terms or the Platform must be brought within one year after it arises, or be permanently barred, to the extent the law permits such a limit.
27. General terms
- Entire agreement. These terms, together with any separately signed written agreement and any published privacy policy, are the whole agreement between you and the Company about the Platform and replace everything said before.
- Severability. If any provision is held unenforceable, it is modified to the minimum extent needed to make it enforceable, or struck if it cannot be, and the rest remains in force.
- No waiver. Not enforcing a provision is not a waiver of it.
- Assignment. You may not assign these terms without our written consent. We may assign them freely, including in a merger or a sale of assets.
- No partnership. Nothing here creates a partnership, joint venture, agency, franchise or employment relationship between you and the Company, or between you and any other user.
- Third-party beneficiaries. The Protected Parties are intended third-party beneficiaries of these terms. There are no others.
- Force majeure. Neither party is liable for a failure caused by anything beyond its reasonable control, including outages at third-party providers, network failure, attack, natural events, or changes in law.
- Notices. We may give you notice by email to the address on your account or by posting in the Platform. You give us notice at the address in section 28.
- Language. These terms are written in English, and the English version governs.
28. Contact
Questions, deletion requests, security reports and legal notices: contact@venura.ai.